Banner Privacy Policy Contact Us Facebook

Don't take the bait!

“Phishing” is an e-mail or text message scam involving fraudsters who use familiar logos and graphics, pretending to be a government agency or a company you know.

Sometimes they urge you to “confirm” account information that has been “stolen” or “lost.” Other times the phisher tries to entice you to reveal personal information by saying you have won a special prize or earned an exciting reward. Either way—the idea is to convince you of an immediate need to give them your financial or personal information.

Don’t get hooked by an e-mail that asks for personal or financial information. To avoid getting lured into a phishing scam:

• Treat unsolicited e-mail requests for financial information or other personal data with suspicion. Do not reply to the unsolicited e-mail or respond by clicking on a link within the unsolicited e-mail message.

• Never respond to a number different than that on the back of your card.

• Look for the lock. Prior to entering account information on any web site, be sure to look for the “locked padlock” in the browser or “https” at the beginning of the web site address to make sure the site is secure.

• Be cautious. Check your monthly statements to verify all transactions. Notify your bank immediately of any erroneous or suspicious transactions.

• Forward any suspicious e-mails claiming to be from Visa or your Visa card issuer to

For more information:

For e-mail and web security tips, go to:
Visit the Call for Action web site at:
Visit the Internet Crime Complaint Center (IC3) at:
You can find good information about protecting yourself from some of the common phishing scams at
The smiONE™ Visa® Prepaid Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. The Bancorp Bank; Member FDIC.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.