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We believe that everyone deserves the freedom to manage their money, their way. That’s why we’ve created a modern alternative to traditional banking that gives you a reliable and simple way to access your funds – and so much more.
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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
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smiONE was built to give families fast, secure access to their payments, without the need for a traditional bank account. We loved the idea of creating ONE place that would service all their needs. ONE card that made life easier.
Since then, we’ve grown — spreading to new states and tribes across the country, and launching new services, features, and functionality.
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smiONE offers a wide range of services that can help you truly take control of your finances.
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We’ve made it quick and easy to add other funds to your card.
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It’s easy to add other funds to your card.
Have your payroll or other regular payment directly deposited to your card, for free.
Have your tax refund deposited directly to your smiONE card account and avoid check cashing fees.
Quickly add cash to your card account at any Visa ReadyLink merchant.
Request a card for a family member or friend, and then share funds with them.
To display content within cards which link out to other pages - connect to CMS
We’ve made it quick and easy to add other funds to your card.
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Our agents are on call 24/7
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With the smiONE card, you’re in complete control with easy access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you’ll get:
Start planning ahead with an online savings account that can earn up to 20x the national average.²
With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:
With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:
With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:
A great way to condense otherwise unweildy information
With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:
A great place to put a lot of information, like FAQ's
smiONE partners with state and local government agencies to give you fast, easy, and secure access to your funds on the smiONE card. You can add other funds with direct deposit or mobile check load, withdraw cash, transfer funds to authorized users, and make purchases in stores and online wherever Visa debit cards are accepted.
The smiONE mobile banking app is available on Android and iOS.
Once funds are added to the card account, you can use your card to make purchases anywhere Visa debit cards are accepted, including grocery stores, retail stores, restaurants, and pharmacies. You can also get cash back with approved purchases at participating merchants and withdraw cash at ATMs, banks, or credit unions. The amounts of purchases or cash withdrawals are automatically deducted from the available balance on your card.
If you’ve been approved to receive payments by one of our state or local government agency partners, then you can choose to get your funds on the smiONE card. Contact your agency directly for more information on how to get started or for questions about the status of your benefits claim.
For California residents who have been approved to receive in-home supportive services payments, please visit the Circle Card page to learn more about enrollment.
No, you don’t need an existing bank account.
You can activate your card and create a Personal Identification Number (PIN) on the smiONE mobile app or website. If you’re a new user, you’ll also be prompted to register your account.
We believe in keeping fees simple. That’s why we offer fee-free ATM withdrawal options, no overdraft, and no customer service fees. Checking your balance is always free on the app or online. Unlimited fee-free ATM withdrawals, free bill pay, and free standard card replacement are available in many of our programs, check your Cardholder Agreement for complete details. A copy will also be mailed to you with your card, so be sure to keep it handy.
You can activate your card and create a Personal Identification Number (PIN) on the smiONE mobile app or website. If you’re a new user, you’ll also be prompted to register your account.Your funds are FDIC insured through our partner The Bancorp Bank; Member FDIC.
Keeping you secure is critically important to us. The smiONE card features advanced chip technology that generates an encrypted one-time code for each transaction you make, ensuring that your money stays safe with us. Our powerful fraud engine also works around the clock to prevent unauthorized transactions before they happen.
If your card is lost or stolen, you may be protected by the Visa Zero Liability policy. Please refer to your Cardholder Agreement for complete details. You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.
Use your card everywhere Visa debit card are accepted – in stores, online, and by phone. Get cash back with approved purchases and withdraw money from the ATM.¹
If you have a Google Pay, Apple Pay, or Samsung Pay2mobile wallet, you can add your smiONE card.
Some smiONE cards feature a contactless option that lets you “tap to pay” at participating merchants. Simply look for the Contactless Symbol at checkout – fast, easy, no PIN entry required.
You can order a replacement card online, on the app, or by calling us 24/7 . Standard card shipping is free in some programs, so check your Cardholder Agreement for details. A fee always applies for expedited shipping.
Cards replaced via standard mail will arrive within seven (7) to ten (10) business days after your order is placed. If you choose expedited shipping for a fee, your card will arrive via UPS within three (3) to five (5) business days.
Your card will arrive in a plain, white, windowed envelope.
Yes. Use our free direct deposit service to have your paycheck, tax refund, unemployment benefits, or other regular payment automatically loaded to your smiONE card account. To get started, download your direct deposit form and submit it to your payer.
If available in your program, you can also deposit checks on the go from the mobile banking app. To get started, log on to the app, navigate to the Deposit menu, and choose Deposit Checks.
Please note that direct deposit and mobile check load are only available to primary cardholders of an smiONE card account. Secondary cardholders are not eligible. See your Cardholder Agreement for complete details.
A tax refund may only be direct deposited into an account that is in your name. This means that if you file a joint return, the name of the primary filer must match the name on the account. If a tax refund is directed to an account that is not in your name, it may be rejected and returned to the IRS. See the following link for details on limitations and other information pertaining to tax refunds at https://www.irs.gov/refunds/direct-deposit-limits.
If mobile check load is available in your program, you can deposit checks on the go using our mobile banking app. We accept most check types, including personal, payroll, and government checks.
To get started, log on to the app, navigate to the Deposit menu, and choose Deposit Checks. Your check will be reviewed by our partner Ingo® Money, and a third-party fee will be deducted from the check amount if you choose to receive your money within minutes. There is no fee to receive your funds within 10 days. Please refer to your Cardholder Agreement for details.
Please note that mobile check load is only available to primary cardholders of an smiONE card account in certain programs. Secondary cardholders are not eligible. See your Cardholder Agreement for complete details.
To locate the routing number and account number, click the Deposit menu on the app or Online Account Center.
Yes. You can use the smiONE Mobile Banking app to check your account balance, enroll in and manage alerts, view your transaction history, pay bills3, transfer funds to authorized users, and find an in-network ATM near you. Search for “Platinum smiONE”in the App Store or Google Play.
Check your balance for free anytime online or on the app. Balance inquiries at MoneyPass ATMs are fee-free; third-party ATM operator fees may apply.
The best way to monitor activity on your smiONE card is to sign up for text or email account alerts. Text Alerts to 42627 to enroll or log on to the mobile app or website to sign up. Standard msg. & data rates may apply.
To access and print your smiONE statements 24/7, log on to the Online Account Center or mobile app.
For questions about your deposit, such as when you will receive the next payment or the amount of a particular deposit, check with your government agency. For all other questions about the smiONE card, log into the Online Account Center.
If you do not recognize a transaction on your smiONE card, we strongly recommend that you temporarily suspend your card:
1. Use the Platinum smiONE mobile app or log in to your account at https://cardholderweb.smionecard.com/.
2. Go to Card Settings from the top right of your screen, then click Suspend The Card.
This will immediately prevent new purchases and ATM transactions on your smiONE card account.
Then, give us a call right away so we can help minimize any potential losses.
A great place to put a lot of information, like FAQ's
APY, or Annual Percentage Yield, is a percentage rate that indicates how much money an account earns in 365 days, including compound interest. The higher the APY, the faster your money grows.
smiONE Savings is available to primary cardholders of an active smiONE Card Account with a minimum balance of $1.00.
Absolutely. smiONE Savings is a simple way to start reaching your short-term or long-term financial goals. Applying online is fast, secure, and you’ll quickly receive an application decision. Transfer at least $0.01 from your smiONE Card to Savings to start earning interest at a rate 20x the national average¹.
The smiONE Savings Account has no fees. If you transfer funds to your Card Account and withdraw them from an ATM, a fee may apply. See your Cardholder Agreement for details.
There is no minimum balance required for an smiONE Savings Account, and you’ll start earning interest with just $0.01. To open an smiONE Savings Account, your smiONE Card Account must have at least a $1.00 balance.
All money in your smiONE Savings Account is insured by the Federal Deposit Insurance Corporation (FDIC) for up to $250,000 through our partner The Bancorp Bank, Member FDIC.
smiONE Savings is only available to current smiONE primary cardholders.
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The terms “we” and “us” mean [The Bancorp, Inc.; our affiliates, directors, officers, or employees,] and the terms “you” and “user” mean any visitor to our website (the “Site”).
By accessing this Site and any of its pages, you are indicating that you have read, acknowledge, and agree to these Terms of Use (“Terms”). If you do not agree to these Terms of Use, do not access this Site.
We reserve the right to change these Terms, which you are responsible for reviewing. Your continued use ofthis Site constitutes agreement to all such changes.
Certain sections or pages of this Site may contain separate terms and conditions, which are in addition to these Terms. You should read those additional terms and conditions carefully. By accessing such sections or pages, you agree to those additional terms and conditions. In the event of a conflict, those additional terms and conditions will govern your use of those sections or pages.
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