NEW:
Grow Your Money—Apply Now

Your Money,
Your Freedom

smiONE's reloadable prepaid card and online savings account give you quick and easy access to your money, along with simple solutions and tools to help you navigate the business of life.

NEW:
Grow Your Money—Apply Now

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smiONE's reloadable prepaid card and online savings account give you quick and easy access to your money, along with simple solutions and tools to help you navigate the business of life.

NEW:
Grow Your Money—Apply Now

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smiONE's reloadable prepaid card and online savings account give you quick and easy access to your money, along with simple solutions and tools to help you navigate the business of life.

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About Us

The modern way to get your money – safely.

We believe that everyone deserves the freedom to manage their money, their way. That’s why we’ve created a modern alternative to traditional banking that gives you a reliable and simple way to access your funds – and so much more.

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Terms of Use

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Why

Why Use Our Card

The smiONE card and savings account are designed to put your money in your wallet and your financial freedom in your hands. Powerful features and perks — no traditional bank account required.

See What We Can Do For You

Easy to Use

Buy groceries, pay bills, shop online, withdraw cash at the ATM, transfer money to authorized users, and use your smiONE card everywhere Visa debit cards are accepted.

Add Money

Set up direct deposit, use Mobile Check Load to deposit paper checks, and load cash to your smiONE card.

Mobile Banking

Check your balance, manage your account, deposit checks — anytime, anywhere.

Friendly Fees

We won't charge you a fee for purchases, in-network ATM withdrawals, customer service, or monthly account maintenance.

24/7 Support

Our in-house customer service team is always here to help. Contact us anytime!

Fraud Protection

Stay safe from fraud with advanced chip security and around-the-clock fraud monitoring. If your card is lost or stolen, we'll help protect you from unauthorized transactions.

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Saving

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Our History

Helping families since 2012

smiONE was built to give families fast, secure access to their payments, without the need for a traditional bank account. We loved the idea of creating ONE place that would service all their needs. ONE card that made life easier.

Since then, we’ve grown — spreading to new states and tribes across the country, and launching new services, features, and functionality.

See What We Can Do Together

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Mobility

Mobile Banking

You deserve mobile banking that’s as flexible as you need to be. Our customer-favorite mobile tools are designed with that in mind.

Learn More

“Love this app! At a touch I can see my balance, another touch can see deposits and dates, another touch and the entry of a start and finish date and I can see every transaction! This app gives me everything I want and need.”

“I really enjoy the new Touch ID feature. And how it automatically pops up with the balance. Literally such a quick thing! It’s very user-friendly. I use it and even my mother and grandmother are able to use it! Quick and the point and it tracks your spending too!”

“I use this card for my son’s child support and it’s a huge upgrade from the last company the state had for the child support card - I really love how they are very punctual with notifying you when you use your card and how much you have remaining for balance daily, and you can choose the time to receive your notification.”

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Get More Out of Your smiONE Card

smiONE offers a wide range of services that can help you truly take control of your finances.

Get Direct Deposit¹

Have your paycheck, tax refund, or other payment automatically deposited to your card account.

LET'S GO

Manage Your Account

Check your balance, transfer funds, order a card², set up alerts and more.

LET'S GO

Enroll in Account Alerts

Stay in the know with text and email alerts about your balance, transactions, and deposits.³

LET'S GO

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Add Money to Your smiONE Card

We’ve made it quick and easy to add other funds to your card.

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Add Money to Your smiONE Card

It’s easy to add other funds to your card.

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Add Money to Your smiONE Card

We’ve made it quick and easy to add other funds to your card.

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The Perks of Partnership

We team up with state and local agencies around the U.S. to get people faster access to their payments, along with impressive features and tools that stand out in the government payment card space.

Learn More

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Everything I Need

“Love this app! At a touch I can see my balance, another touch can see deposits and dates, another touch and the entry of a start and finish date and I can see every transaction! This app gives me everything I want and need.”

Everything I Need

“Love this app! At a touch I can see my balance, another touch can see deposits and dates, another touch and the entry of a start and finish date and I can see every transaction! This app gives me everything I want and need.”

Everything I Need

“Love this app! At a touch I can see my balance, another touch can see deposits and dates, another touch and the entry of a start and finish date and I can see every transaction! This app gives me everything I want and need.”

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California

Phone: 866-674-9628

email us

Colorado

Phone:-855-279-2523
Intl: +1-719-619-3704

email us

Connecticut

Phone: 855-403-8352
Intl: +1-860-902-6228

email us

D.C.

Phone: 855-403-8350
Intl: +1-202-734-4959

email us

Florida

Phone: 855-403-8344
Intl: +1-850-601-3047

email us

Georgia

Phone: 866-399-1704
Intl: +1-650-452-6679

email us

Missouri

Phone: 855-403-8342
Intl: +1-573-658-9638

email us

North Carolina

Phone: 877-776-9759
Intl: +1-347-809-6753

email us

North Dakota

Phone: 855-816-9711
Intl: +1-701-989-6556

email us

Ohio

Phone: 855-279-2744
Intl: +1-614-405-8794

email us

Texas

Phone: 866-532-9636
Intl:+8007-332-3266
Mexico: 01-800-099-1203

email us

Tribal

Phone: 888-248-8166
Intl: +1-312-380-1949

email us

West Virginia

Phone: 855-403-8349
Intl: +1-412-297-0282

email us

Cards Starting with 4786 or 4064

Phone: 888-248-8208
Intl: +1-424-652-5314

email us

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Reach Out to Us

Our agents are on call 24/7

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

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Flexible Solutions for Real People

With the smiONE card, you’re in complete control with easy access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you’ll get:

  • Free direct deposit for your paycheck or other payment
  • Additional cards for family or friends
  • 24/7 free live agent support
  • Online account management and mobile banking
LEARN MORE

Start planning ahead with an online savings account that can earn up to 20x the national average.²

  • 1.00% Annual Percentage Yield (APY) on every smiONE Savings dollar up to $10,000 
  • No monthly fees
  • $50,000 maximum balance
  • Transfer funds from your Card to Savings to start earning
LEARN MORE

Flexible Solutions for Real People

With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:

  • Free direct deposit for your paycheck or other payment
  • Additional cards for family or friends
  • 24/7 free live agent support
  • Online account management and mobile banking
LEARN MORE

With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:

  • Free direct deposit for your paycheck or other payment
  • Additional cards for family or friends
  • 24/7 free live agent support
  • Online account management and mobile banking
LEARN MORE

With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:

  • Free direct deposit for your paycheck or other payment
  • Additional cards for family or friends
  • 24/7 free live agent support
  • Online account management and mobile banking
LEARN MORE

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Flexible Solutions for Real People

LEARN MORE

With the smiONE card, you're in complete control with hassle-free access to your funds and convenient options to load more. Make secure purchases anywhere Visa debit cards are accepted. Plus, you'll get:

  • Free direct deposit for your paycheck or other payment
  • Additional cards for family or friends
  • 24/7 free live agent support
  • Online account management and mobile banking

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Frequently Asked Questions

Getting Started

What is smiONE?
How does the smiONE card work?
How do I get an smiONE card?
Do I need an existing bank account to get an smiONE card?
How do I activate my card?
Does smiONE charge any fees?
Are my funds insured by the FDIC?
Is the smiONE card secure?

Using My Card

Where can I use my card?
Can I add my smiONE card to my mobile wallet?
What are contactless payments?

Replacing My Card

What happens if my card gets lost or stolen?
How long does it take to receive a replacement card?

Deposits & Withdrawals

Can I add other funds to my smiONE card?
How can I deposit checks?
How can I find my card's routing and account numbers?

Managing My Account

Can I manage my account with my smartphone?
How do I check my balance?
How can I keep track of my available funds and other activity?
How do I view my monthly statement?
Who do I contact if I have questions about my card?
What should I do if I don’t recognize a transaction?

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Frequently Asked Questions

What is APY?
Am I eligible for an smiONE Savings account?
Can I open a savings account online?
Are there any fees?
Is there a minimum balance or minimum opening deposit for an online savings account?
Are online savings accounts safe?
Can I get an smiONE Savings Account if I don’t have an smiONE Card?

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Please read these terms carefully before using this website.

The terms “we” and “us” mean [The Bancorp, Inc.; our affiliates, directors, officers, or employees,] and the terms “you” and “user” mean any visitor to our website (the “Site”).

By accessing this Site and any of its pages, you are indicating that you have read, acknowledge, and agree to these Terms of Use (“Terms”). If you do not agree to these Terms of Use, do not access this Site.

We reserve the right to change these Terms, which you are responsible for reviewing. Your continued use ofthis Site constitutes agreement to all such changes.

Certain sections or pages of this Site may contain separate terms and conditions, which are in addition to these Terms. You should read those additional terms and conditions carefully. By accessing such sections or pages, you agree to those additional terms and conditions. In the event of a conflict, those additional terms and conditions will govern your use of those sections or pages.

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Contact Us

Didn't find what you're looking for? We're here to help.

Contact Us

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Disclaimer

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