Circle Cards

A card that does more – for people who do more

Fast, secure access to your California in-home supportive services payments, plus the ability to deposit more money, make purchases, and withdraw cash. Modern tools and features help you manage your money, your way. 

Features

Features & Benefits

The smiONE™ Circle Visa® Prepaid Card is a safe, easy way to receive your in-home supportive services payments. Use mobile banking to manage your account and spend securely everywhere Visa debit cards are accepted.

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Tap to Pay

Simply tap your contactless smiONE card on a card reader at participating merchants for a fast, easy, and secure checkout.

Mobile Wallet-Friendly

Make secure mobile wallet purchases in stores and online where Apple Pay, Google Pay and Samsung Pay are accepted.¹

Mobile Check Load

Use the smiONE mobile app to deposit checks from your smartphone directly onto your card account.

Simple Fees

View the Fee Schedule. No monthly or inactivity fees, plus free direct deposit, bill pay, and standard card replacement. Unlimited fee-free ATM withdrawals and in-network balance inquiries at MoneyPass® ATMs.

Advanced Security

Every smiONE EMV chip card transaction is encrypted to keep you safe. Your deposits are FDIC-insured through The Bancorp Bank, Member FDIC and may also be protected by Visa Zero Liability Policy.²

24/7 Customer Service

Our agents are on standby to provide account support. You’ll always be able to talk to an actual person. 

Add Money to Your smiONE Card

It’s easy to add other funds to your card.

Stay Safe

How We’re Fighting Fraud

We attack fraud from every angle, making sure your personal information stays safe:

  • Artificial Intelligence (AI) technology detects fraud before it happens.
  • Account alerts³ keep you in the know.
  • Chip card transactions are encrypted for optimal security.
  • You may be protected by the Visa Zero Liability policy.²
  • Our in-house agents can assist if you suspect fraud, so call us immediately.

Frequently Asked Questions

Getting Started

What is smiONE?
How does the smiONE Circle card work?
How do I get an smiONE Circle card?
Do I need an existing bank account to get an smiONE card?
How do I activate my card?
Does smiONE charge any fees?
Are my funds insured by the FDIC?
Is the smiONE card secure?
When will my smiONE Circle card arrive?
How long does it take to be approved?

Using My Card

Where can I use my card?
Can I add my smiONE card to my mobile wallet?
What are contactless payments?

Managing My Account

Can I manage my account with my smartphone?
How do I check my balance?
How can I keep track of my available funds and other activity?
How do I view my monthly statement?
Who do I contact if I have questions about my card?
What should I do if I don’t recognize a transaction?

Replacing My Card

What happens if my card gets lost or stolen?
How long does it take to receive a replacement card?

Deposits & Withdrawals

Can I add other funds to my smiONE card?
How can I deposit checks?
How can I find my card's routing and account numbers?
How can I withdraw funds at the ATM?

Ready to get started?

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